The Multicultural Workplace Training Program
 
 
 
 

Research shows that the diversity training most companies offer does not adequately prepare managers to work with people from other countries. Why? The focus of diversity training is the appreciation of individual uniqueness. But today, your greater challenge may be cultural difference.

The Multicultural Workplace Training Program shines a bright light on cultural difference and helps your managers and supervisors develop the skills they need to successfully manage your culturally-diverse workforce.

The Multicultural Workplace on DVD is a cost-effective way to provide all your supervisors, managers, and executives with this ground-breaking training.

 
 
 
Terms of Purchase
Payment
Third Wave Workforce accepts Visa, Master Card, Discover Card, and American Express for payment.  If a purchase order is accepted, invoices are due upon receipt.  If payment is not received promptly, 2% of the invoice total will be added to the amount owed each week after the 30 day past due date.  Invoices will be emailed to the “Bill to” person.
 
Poduct Return Policy

Your 100% satisfaction is the first priority of Third Wave Workforce.  If, for any reason, our products do not meet your expectations or do not prove to be a good fit with your organization, we will provide you with a full refund (minus shipping charges) if merchandise is returned to us within 30 days of purchase.  All merchandise must be in resalable condition and shipped via an insured carrier to ensure proper credit. 

You are strongly encouraged to preview all merchandise upon receipt, as refunds will not be permitted after 30 days of purchase.
 
Defective or Damaged Products

If a DVD, CD-ROM, training manual, or ancillary training product is in any way defective, it may be returned for replacement at no charge. Please return the defective product to us with an explanation of the defect and a request for a replacement to the address below.

If, after 30 days, a DVD or CD-ROM is damaged by heat, machine failure, or human error, Third Wave Workforce will replace the product for $60 plus shipping.  The damaged disc should be returned with a note indicating the nature of the damage and request for replacement, along with credit card information for billing, to the address below. 

Upon receipt of a defective or damaged product, Third Wave Workforce will ship a replacement and process any applicable credit card charges.

Third Wave Workforce
Customer Service
2843 Grand River Ave.
East Lansing, MI  48823
Phone:  1-866-374-9796

Please send e-mail correspondence to info@3rdww.net
 
Purchase License Agreement

With each training DVD purchase, Third Wave Workforce includes a long-term license that gives clients the nonexclusive right to internal use of the program for training and educational purposes. Ownership of all intellectual property rights remain solely with Third Wave Workforce.

This license entitles the client to unlimited use (in which no admission is charged) via projection, DVD playback, or closed-circuit play within a single building.  All other uses of Third Wave Workforce training DVDs are prohibited unless special licensing agreements are made with Third Wave Workforce.

All programs are protected by international and U.S. copyright laws.  Purchasers may not rent, loan, advertise, alter, copy, transmit, recast, or duplicate a Third Wave Workforce training DVD or manual—in whole or in part—without the written permission of Third Wave Workforce.
 
 
 
TRAINING FOR THE CHALLENGES OF THE MULTICULTURAL WORKPLACE

info@3rdww.net
Toll Free: (866)374-9796
© Third Wave Workforce