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Nonfiction. Based on interviews with top German, French and American executives and on extensive research into intercultural relations, Understanding Cultural Differences provides insights and practical advice on day-to-day transactions in international business. The Halls examine the three countries both individually and in relation to each other, emphasizing the behavior one can expect in the business culture of each and offering advice for avoiding the misunderstanding and miscommunication that often occurs. Understanding Cultural Differences will help them maximize the productivity of their most valuable asset—their personnel—and will help them better understand the building blocks of German, French and American cultures so that the collaboration and communication involved in their business relations become more manageable. |
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Kiss, Bow or Shake Hands: How to do Business in 60 countries
by Terri Morrison, Wayne A. Conaway and George A. Borden
Average Customer Rating 
Publisher: Adams Media Corporation
Pub. Date: November 1994
ISBN-13: 9781558504448 |
| Nonfiction. In today's rapidly expanding global marketplace, business people must understand the distinctive customs of the major nations. This guide helps them do exactly that. It's filled with important facts about business customs, behavioral styles, social customs, gift giving, and much more. |
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Figuring Foreigners Out:
by Craig Storti
Average Customer Rating 
Publisher: Intercultural Press
Pub. Date: December 1998
ISBN-13: 9781877864704 |
| Nonfiction. Concepts at the heart of intercultural communication are addressed in a step-by-step manner and include individualism and collectivism, monochronic and polychronic concepts of time, verbal and nonverbal communication styles and power distance relationships in the workplace. Storti uses cross-cultural dialogues as a sort of pre- and post-test for many of the ideas he introduces; inviting readers to return to them after completing the exercises to analyze them in light of what they have learned. Storti ends with a definition of four stages of cultural awareness: unconscious incompetence—conscious incompetence; conscious competence and unconscious competence—and invites readers to assess their level of awareness after working through the activities. Readers will find themselves better able to incorporate new attitudes and behaviors into their dealings with people who view the world from a different perspective. Throughout, Storti uses literary quotations to enrich his text. |
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Cultural Intelligence: A Guide to Working with People from Other Cultures
by Brooks Peterson
Average Customer Rating
Publisher: Intercultural Press
Pub. Date: January 2004
ISBN-13: 9781931930000 |
| Nonfiction. "Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line." Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence. |
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Culture Clash: Managing in a Multicultural World
by H. Ned Seelye and Alan Seelye-James
Average Customer Rating
Publisher: NTC Publishing Group
Pub. Date: January 1995
ISBN-13: 9780844233062
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| Nonfiction. This book focuses on the practical problems commonly encountered in international consulting and management, but anyone in any role in multicultural space will benefit from reading it. |
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Cross-Culture Dialogues: 74 Brief Encounters with Cultural Difference
by Craig Storti
Average Customer Rating
Publisher: Intercultural Press
Pub. Date: January 1994
ISBN-13: 9781877864285 |
| Nonfiction. Cross-Cultural Dialogues is a collection of brief conversations between an American and someone from another country and culture. Each dialogue contains at least one breach of cultural norms, which the reader is challenged to figure out. And a challenge it is: the exchanges are so brief and innocuous that even the wariest among us is caught off guard by the dialogue’s hidden subtleties. Ten cultures are represented by the non-Americans in the dialogues: Arab/Middle Eastern, British, Chinese, French, German, Latino, Indian, Japanese, Mediterranean/European and Russian. |
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Management Worldwide: Distinctive Styles amid Globalization
by David J. Hickson and Derek Pugh
Average Customer Rating
Publisher: Penguin Group (USA)
Pub. Date: September 2003
ISBN-13: 9780141006031 |
| Nonfiction. Businesses today need employees who can operate on a global stage, whether as international managers, technical specialists, expatriates or 'parachutists' who make occasional troubleshooting trips abroad. Yet cultural misunderstandings in the workplace can complicate even the simplest tasks. Something that sounds like a 'Yes' to a foreigner may actually be a polite way of saying 'No'. Fully updated and expanded for this second edition, Management Worldwide is essential for managers, students of management and organizations who want to know how managers operate and business is conducted in different societies. It is essential reading in a global economy where cultural differences can still mean make or break. |
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The Elephant and the Dragon: The Economic Rise of India and China, and What It Means for the Rest of Us
by Robyn Meredith
Average Customer Rating
Publisher: Norton, W. W. & Company, Inc.
Pub. Date: July 2007
ISBN-13: 9780393062366 |
| Nonfiction. In the streets of India, camels pull carts loaded with construction materials, and monkeys race across roads, dodging cars. In China, men in Mao jackets pedal bicycles along newly built highways, past skyscrapers sprouting like bamboo. Yet exotic India is as near as the voice answering an 800 number for one dollar an hour. Communist China is as close as the nearest Wal-Mart, its shelves full of goods made in Chinese factories. Not since the United States rose to prominence a century ago have we seen such tectonic shifts in global power; but India and China are vastly different nations, with opposing economic and political strategies—strategies we must understand in order to survive in the new global economy. The Elephant and the Dragon tells how these two Asian nations, each with more than a billion people, have spurred a new "gold rush," and what this will mean for the rest of the world. |
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Beyond Culture
by Edward Twitchell Hall
Average Customer Rating 
Publisher: Knopf Publishing Group
Pub. Date: January 1977
ISBN-13: 9780385124744 |
| Nonfiction. Edward T. Hall opens up new dimensions of understanding and perception of human experience by helping us rethink our values in constructive ways. |
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